Hendon, M, Powell, L. & Wimmer, H. (2017). Emotional intelligence and communication levels in information technology professionals. Computers in Human Behavior, 71, 165-171. Retrieved from: http://www.sciencedirect.com.libaccess.sjlibrary.org/science/article/pii/S0747
The relationship between emotional intelligence and communication adaptability is the focus of this research. The study found positive correlations between professionals with strong emotional intelligence and effectiveness on teams, maintaining professional relationships and positively affecting the workplace.